:root {
  --py-chat-accent: #b59ef7;
  --py-chat-accent-deep: #7b6fd8;
  --py-chat-bg: #ffffff;
  --py-chat-ink: #1e2b3c;
  --py-chat-muted: #5f7488;
  --py-chat-line: #dae6f0;
  --py-chat-shadow: 0 14px 40px rgba(30, 58, 92, 0.18);
}

#py-support-root {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 99999;
  font-family: Inter, system-ui, -apple-system, Segoe UI, sans-serif;
  color: var(--py-chat-ink);
}

#py-support-root * {
  box-sizing: border-box;
}

.py-support-launcher {
  width: 58px;
  height: 58px;
  border: none;
  border-radius: 50%;
  cursor: pointer;
  background: linear-gradient(180deg, var(--py-chat-accent), var(--py-chat-accent-deep));
  color: #fff;
  box-shadow: var(--py-chat-shadow);
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
}

.py-support-launcher svg {
  width: 26px;
  height: 26px;
}

.py-support-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: #f2548c;
  color: #fff;
  font-size: 11px;
  font-weight: 800;
  display: none;
  align-items: center;
  justify-content: center;
}

.py-support-badge.show {
  display: inline-flex;
}

.py-support-panel {
  position: absolute;
  right: 0;
  bottom: 72px;
  width: min(520px, calc(100vw - 24px));
  height: 600px;
  background: var(--py-chat-bg);
  border: 1px solid var(--py-chat-line);
  box-shadow: var(--py-chat-shadow);
  display: none;
  flex-direction: column;
  overflow: hidden;
}

.py-support-panel.open {
  display: flex;
}

.py-support-head {
  padding: 14px 16px;
  background: linear-gradient(180deg, #f7f4ff, #fff);
  border-bottom: 1px solid var(--py-chat-line);
}

.py-support-head-title {
  font-weight: 800;
  font-size: 16px;
}

.py-support-head-sub {
  font-size: 12px;
  color: var(--py-chat-muted);
  margin-top: 2px;
}

.py-support-body {
  flex: 1;
  overflow: auto;
  display: flex;
  flex-direction: column;
}

.py-support-start {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.py-support-start label {
  font-size: 12px;
  font-weight: 700;
  color: var(--py-chat-muted);
}

.py-support-start input,
.py-support-start textarea {
  width: 100%;
  border: 1px solid var(--py-chat-line);
  border-radius: 8px;
  padding: 10px 12px;
  font: inherit;
  font-size: 14px;
}

.py-support-start textarea {
  min-height: 88px;
  resize: vertical;
}

.py-support-btn {
    border: none;
    border-radius: 3px;
    padding: 5px 1px;
    font: inherit;
    font-weight: 700;
    cursor: pointer;
}

.py-support-btn-primary {
  background: linear-gradient(180deg, var(--py-chat-accent), var(--py-chat-accent-deep));
  color: #fff;
}

.py-support-btn-secondary {
  background: #f3f6fa;
  color: var(--py-chat-ink);
}
.py-support-btn-icon {
    width: 42px;
    /* height: 42px; */
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    color: var(--py-chat-muted);
    /* border: 1px solid var(--py-chat-line); */
    border-radius: 3px;
    cursor: pointer;
}
.py-support-btn-icon:hover {
  color: var(--py-chat-ink);
  border-color: var(--py-chat-ink);
}

.py-support-btn:hover {
	
  background: linear-gradient(180deg, var(--py-chat-accent), var(--py-chat-accent-deep));
  color: #fff;
  }
  
.py-support-btn-icon svg {
  width: 18px;
  height: 18px;
}
.py-support-btn-icon.loading {
  opacity: 0.6;
  cursor: not-allowed;
}
.py-support-btn-icon.loading svg {
  animation: spin 1s linear infinite;
}
@keyframes spin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

.py-support-messages {
  flex: 1;
  overflow: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: linear-gradient(180deg, #fafbfd, #fff);
}

.py-support-msg {
  max-width: 88%;
  padding: 9px 11px;
  border-radius: 12px;
  border: 1px solid var(--py-chat-line);
  background: #fff;
  font-size: 14px;
  line-height: 1.45;
}

.py-support-msg-visitor {
  align-self: flex-end;
  background: linear-gradient(180deg, #f3efff, #ebe4ff);
  border-color: #d8cbff;
}

.py-support-msg-gm {
  align-self: flex-start;
}

.py-support-msg-system {
  align-self: center;
  background: #f3f6fa;
  font-size: 12px;
  color: var(--py-chat-muted);
}

.py-support-msg-pending {
  opacity: 0.72;
}

.py-support-msg-failed {
  border-color: #f5b8c4;
  background: #fff5f7;
}

.py-support-msg-meta {
  font-size: 11px;
  color: var(--py-chat-muted);
  margin-bottom: 3px;
}

.py-support-compose {
  border-top: 1px solid var(--py-chat-line);
  padding: 10px;
  display: flex;
  align-items: end;
  gap: 8px;
}
.py-support-compose textarea {
  /* Already defined earlier, just to keep consistency */
}

.py-support-compose textarea {
  width: 100%;
  min-height: 42px;
  max-height: 120px;
  resize: vertical;
  border: 1px solid var(--py-chat-line);
  border-radius: 8px;
  padding: 8px 10px;
  font: inherit;
  font-size: 14px;
}

.py-support-status {
  padding: 8px 14px;
  font-size: 12px;
  color: var(--py-chat-muted);
  border-top: 1px solid var(--py-chat-line);
  background: #fff;
}

.py-support-error {
  margin: 0 16px 12px;
  padding: 10px 12px;
  border-radius: 8px;
  background: #fff0f3;
  color: #b4234a;
  font-size: 13px;
}

@media (max-width: 480px) {
  #py-support-root {
    right: 12px;
    bottom: 12px;
  }

  .py-support-panel {
    width: calc(100vw - 24px);
    height: min(72vh, 520px);
  }
}